Make sure that your shipment is packaged so that the items are secure and protected. Make sure that boxed/crated and palletized shipments are secured to the pallet with binding, strapping or shrink/stretch wrap.
Every box should be labeled. Each label should include the total pieces of your shipment. (example would be box 1 of 8). Our driver will not load or unload the shipment. If the driver is required to go inside (beyond the front door or loading dock) to pick up or deliver a load, additional fees will apply. If you need any additional information on cargo transfer, please contact us.
You can call or email us at any time for prompt information about a particular shipment, including its current delivery status and location.
We can handle most oversized and overweight shipments. Please call our sales representative ahead so we can make arrangements with our preferred network of specialized freight carriers to ensure safe and on time delivery.
A standard procedure for shipping freight is when a truck driver backs up to a loading dock for the shipment to be loaded by the shipper and then driving that shipment to the destination loading dock to be unloaded by the consignee. Other services required are additional.
For the past 5 years, Express has been a great partner and absolutely vital in the development of our international shipping business. They have an excellent track record of picking up and delivering our loads on time without issue. Their dispatchers and load planners are always happy to help with whatever we throw their way.
Express is more than a transportation company, they are a professional family. They have given us an opportunity to build and grow our business throughout years of dedicated partnership and loyalty that still remain unrivaled. They have also raised service standards due to their experienced drivers and flexibility.
Express has proven to be a very dependable trucking company. This is highlighted by their excellent communication and sense of urgency on every shipment. Their dispatchers and customer service reps are very trustworthy and customer oriented. I would recommend them to anybody looking for great rates and greater services.